The Tips, Tricks, and Treats of the Phone Interview!

Hello everyone, it's me again! This blog will be talking about the Disney College Program Phone Interview! I will talk about helpful tips for the interview and some possible questions the interviewer may ask over the phone. Here we go!

THE TIPS AND TRICKS
First of all, you want to schedule your phone interview for a time you know for sure you won't be busy or doing anything. You will also need to schedule about an hour out of your day for the interview because it can last awhile depending on your roles. Mine, however, only lasted about 20 minutes. I did my interview at 9:15 pm, that way I knew I would be free from distractions and so I can prepare that day for it. I got ready and situated for the actual interview at 9:00 pm, because I read that they may call you early (they also may call you a couple minutes late), so I wanted to be ready. I sat on my bed, because that is where I feel most comfortable at. This helped me so much because I was in a comfortable environment that was familiar to me. I also gave the program my house phone instead of my cell phone to call because I didn't want to worry about my cell phone dying or something happening with the signal. When I was interviewed, I couldn't really hear the interviewer because she had me on speaker, so I had to really focus in on what she was saying. Another very important tip is to make sure and listen for their name at the beginning of the interview! They look for people who can remember their name for the duration of the interview. You should say their name at least once at any time during the interview. I said my interviewer's name at the end of the phone interview when I was saying thanks. I had wrote her name down on a post it note so I wouldn't forget it and put it right in front of me, along with all my notes.

THE QUESTIONS (highlighted questions=ones that I was asked during my interview)

1. Are you familiar with the parks, resorts, and Orlando area?
2. What does Disney mean to you?
3. How will the college program help you professionally or in your current major?
4. What are you most looking forward to?
5. What makes you a good candidate for the program?
6. Tell me 3 or 4 positive qualities about yourself.
7. Now, tell me about 3 or 4 negative qualities about yourself.
8. If a kid is too short to ride a ride, what would you say to him/her?
9. What can you offer the company?
10. What Disney character is most like you?
11. What's a magical moment you have had in the Disney parks?
12. Tell me about your past work/job experiences.
13. Tell me about a time when you made a guest happy at a job.
14. How would your bosses (past and present) describe you?
15. Tell me about a time where you didn't get along with a coworker.
16. Tell me about a time where a customer or guest was difficult and how you handled it.
17. Do you mind living and working away from home?
18. Do you mind working outside in the Florida heat or inside in cold air conditioning?
19. Would you rather work independently or in a group setting?
20. Would you rather work in a slow or fast-paced environment?
21. How would you handle an emergency?
22. How would you handle a guest who didn't speak English but clearly needs help?
23. Do you mind working mornings, evenings, late nights, weekends, and holidays?
24. How would you make a guest's day?
25. If you were doing a task that was repetitive, how would you keep yourself interested in it?
26. Have you ever spoken in front of a large group of people?
27. What are you top 3 or 4 roles you are interested in?
28. Why do you want to work for Disney?

COMING UP NEXT:

• Getting accepted!